Try to grasp every little wrinkle... "what on earth are you talking about now Rob?"
We are told to talk everything out but the risk is that the other person hears something very different from what we mean to say and it can be interpreted at hurtful or upsetting. Equally, we react in a way that might discourage someone from talking and shut them down.
Try to create a safe space for the person to speak. Don't judge or interrupt. Try to stay still and silent and watch and listen... pay close attention to the 'what and how' of their speaking... every wrinkle of the conversation.
Be present, be mindful, with an open heart.
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